A hidden gem with friendly vibes

The outdoor jacuzzi was a lovely surprise. The staff, especially Dani at reception, were always eager to help. The pool area was immaculate, providing a serene atmosphere despite being centrally located.

Our first night was disrupted due to loud entertainment from a nearby bar. It would be great if they could improve sound insulation in the hotel rooms.

The breakfast options were repetitive and didn’t quite hit the mark, tending towards processed offerings that left much to be desired. Add to that the pool area felt cramped, lacking the space needed for relaxing without feeling sardined in. Noise was an issue, especially at night, with sounds from the street piercing through poorly soundproofed walls, which didn’t make for the best sleep. The parking situation was inconvenient, with a 10-minute walk required to reach the car after check-in, and it left me feeling misled about accessibility. Finally, the cleanliness of the outdoor areas could use some attention. a bit of sprucing up would go a long way to enhance the inviting atmosphere.

The heated swimming pool was great, but the walls were thin, causing disturbances.

during our family holiday, the interconnecting rooms worked brilliantly for us, allowing everyone space and comfort. my children loved the spa bath, making our stay extra special. the pool area was often quiet, giving us plenty of time to relax without crowds.

breakfast options needed improvement.

I was really impressed by how quick the staff were to help with our late check-in and how much I enjoyed the sauna and heated pool during my stay. The only minor downside was that the breakfast could have had a bit more variety. If you get a chance, definitely try the massage service – it’s a perfect way to unwind! 😊

The hotel's elegant decoration featured marble flooring and was impeccably clean. The pool area was especially delightful, with ample loungers and a heated jacuzzi, perfect for relaxation after a day of exploring.

Could benefit from enhanced accessibility features.

Check-in at Cleopatra went smoothly. Arrived before 3pm, and our room was ready, which was a nice surprise. The interconnecting rooms made it easy for my family. The spa bath added extra fun for the kids. We spent plenty of time by the pool, often having it to ourselves. Staff always had a smile and helped with any queries. the breakfast options left much to be desired. The food tended to be salty and processed. Coffee machines were often out of order, leading to long lines. The pool area needed some attention. tiles were showing wear. The walk to the parking was inconvenient, especially after check-in. We also faced some noise disturbances at night, which affected our sleep. Despite these issues, the overall atmosphere was pleasant, and the sauna was a nice bonus.

Stunning hotel, ideal if you're looking for a peaceful retreat with excellent service in a serene setting to unwind and relax.

peaceful oasis with stunning pool area and friendly staff who always go the extra mile

The hotel is ideally located, spotless, with a fantastic pool area to unwind. The staff truly made our stay memorable, always there to help and greet us warmly.

Couples seeking relaxation

The staff was really helpful, especially this blonde lady at the front desk. She went above and beyond when we needed directions to the beach, taking her time to mark all the best spots for us. The pool area was always quiet, we even had it to ourselves for a good part of our stay

It wasn't cheap but still acceptable for the value we received.

Recommend for a quick layover

Friendly staff, clean environment, with convenient amenities like the sauna, jacuzzi, and heated pool, perfect for unwinding after exploring the nearby shops and restaurants within a 10-minute walk.

No complaints.